Privacy Policy

Overview

Just See Bee is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal and health information when you use our healing services.

As a qualified practitioner accredited with the Australian Traditional-Medicine Society (ATMS), I am bound by professional standards and ethical guidelines regarding client confidentiality and privacy.

Information We Collect

Personal Information

• Name and contact details (phone, email, address)
• Date of birth and emergency contact information
• Payment and billing information
• Appointment scheduling information

Health Information

• Medical history and current health conditions
• Treatment notes and session records
• Health goals and treatment preferences
• Information about medications, allergies, and previous treatments

How We Use Your Information

Your personal and health information is used solely for:

• Providing personalised healing treatments and services
• Maintaining accurate treatment records
• Appointment scheduling and communication
• Processing payments and maintaining business records
• Ensuring your safety during treatments
• Meeting professional and legal obligations

Information Storage and Security

Your information is stored securely and protected by:

• Encrypted digital storage systems
• Secure physical storage for paper records
• Access limited to authorised personnel only
• Regular security reviews and updates
• Compliance with Australian privacy legislation

Health records are retained for a minimum of 7 years as required by professional guidelines, after which they are securely destroyed.

Information Sharing

Your personal and health information will not be shared with third parties except:

• With your explicit written consent
• When required by law or legal proceedings
• In emergency situations to protect your health and safety
• With other healthcare providers when you have provided consent for coordinated care

Your Rights

You have the right to:

• Access your personal and health information
• Request corrections to your information
• Request limitations on how your information is used
• Withdraw consent for information sharing (where applicable)
• Lodge a complaint about privacy concerns
• Request a copy of your health records

Online Booking and Website

When you use our online booking system or website:

• Information is transmitted via secure, encrypted connections
• We may use cookies to improve your browsing experience
• Third-party booking platforms have their own privacy policies
• We do not store credit card information on our systems

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revision date clearly marked.